Flash Installation Problems
Document 5721
Revised 12/14/2011 SSC


Part of what makes XSites look so cool is the use of "Flash" animation. Flash is used on most high end sites and is widely accepted - search engines even know how to "crawl" Flash so it is no longer a hindrance to your ranking.

The Flash player is already on most PCs, but if for some reason it's not on yours, this document will show you how to install it.

  
 

 

If you see any of the following when loading an XSite or accessing your XSite admin, you need to install the Adobe Flash player or update to the latest version. 

  • Missing toolbar in your XSite admin
  • "Stuck" hourglass when loading My Office
  • Dynamic content you've added to a website isn't visible.

 

To download and install Adobe's Flash Player...

  1. Visit Adobe's website and download it for free here.
  2. When the page loads, uncheck the box to install the Yahoo! Toolbar and then click Install Now.
  3. Adobe's site will install the Flash Player automatically, but if any warnings or notices appear on screen, be sure to acknowledge that you want to install the Flash player.

You may be asked to reboot your PC after installing the plugin.  This is normal.  Also, installing anything on your PC generally requires administrative rights to your PC.  If you're a standalone computer user, this won't be a problem, but if you're in an office environment with a dedicated office technician, you may need to have them allow this type of access if you have trouble with the installation.