Your XSite's contact manager allows you to create login accounts for your
clients to use on your XSite. These accounts allow your clients to place
orders online, check status on the orders, and pick up orders online. If you
want to create a client login account for one of your clients.
- From your XSite's contact manager, click
Add to create a new contact or find the contact you wish to
which you wish to add a client login and click Edit.
- From the contact details, fill in any of the necessary Contact
Information for this client.
- Mark the Type of Contact as either a
Lender or Client by checking the appropriate
Type check box and then click Save.
- Once the contact has finished saving, an XSite Ordering
Options section appears. Just check the Allow this client to
login check box.
- If you're creating a new client login account, just type a
Username and Password for your client,
ensuring that you type the same password in the Confirm field
as well. Then skip to step 8.
- If you want to attach an existing client login or XSites Network account
to your contact, click the here link below the
Username and Password information.
- A list of potentially related accounts should appear. Search through
the list and find the account you want to associate with your
contact.
- When you find it, click the link at the bottom of the contact information
for that client and confirm the change.
- If you wish to disable any or all automatic status notifications for this
contact, indicate so by marking the appropriate options in the Disable
Notifications section.
- Finally, if you want to inform your client that he or she can now login to
your XSite using the login account you associated, click the
Resend link that appears in the XSite Login
Information section of your contact details to send the client the
information.
- When you're finished, click Save. If you created a
new client login account, your client is immediately e-mailed the relevant
information including the Username and
Password you created.
Your client can now login to your XSite and place, view, or manage their
appraisal orders. If you wish to remove their account at any time, just
edit their contact at any time, and click the Remove link in
the XSite Login Information section of their Contact
Information.