Using Chat

XSites Desktop Collaborator works much like the other instant messenger clients available on the Internet, but with the added benefit that it's specifically targeted to help you interact with visitors on your website and with other associates in your team or throughout the industry. As other XSite users, friends in real estate, or site visitors become available online, XSites Desktop displays them in your contacts list. Those contacts are broken across three different sections as follows:

• My Website Visitors - This displays a list of guests that are currently on your site along with an indication of their geographical location. Multiple "guests" in this list mean multiple different visitors on your site. If the list is empty, there are no active visitors on your site.
• My XSite Users - Any other user accounts in your XSite are automatically added to this contact list. The colored balloon icon beside each contact's name indicates that contact's online status.
• My Colleagues - You can add any XSite user into your My Colleagues list. The colored balloon icon beside each contact's name indicates that contact's online status.

 

	Conversations

To chat with any online contact in your chat list...

1. From XSites Desktop Collaborator, double-click the contact.
   
   
2. In the message window that appears, type a message you wish to send to the contact and click Send.
3. The contact receives an instant message with your message and can reply to it as necessary.
4. In addition to a continuing conversation, there are several other things you can do with your chat contacts:
   • Share files with other XSite owners
   • Request contact information from website visitors
   • Redirect a website visitor to another page in your website
5. When you're finished chatting/collaborating with the contact, just close the window to end the conversation.

 

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